Descrição
The aim of this article was to analyze the literature on technological development in telemedicine through bibliometrics, by identifying the state of the art, research gaps, and trends in the literature. The analysis covers a total of 67 articles related to the field of study, published between 2010-2020 in the Springer Link, Science Direct, Wiley Online Library, Web of Science, and Scopus databases. The data was processed using the software StArt, Excel, IBM SPSS Statistics, and Iramuteq. The results presented bibliometric analysis of the articles, classified into the areas of Management (52.2%), IT (25.4%), and Medicine (22.4%), along with a Table of 34 suggestions for future research. Literature trends encompassed six study clusters (health, study, service, technology, patient, and telemedicine), which further subdivided into nine research themes (digital platform, telemedicine service management, telemedicine service operation, end-user perception, business opportunities, healthcare professional perception, covid-19, regulation, and robotics). An observed outcome was a significant increase in the number of publications in the area due to covid-19.||El objetivo de este artículo fue analizar la literatura sobre el desarrollo tecnológico en la telemedicina mediantebibliometría, identificando el estado del arte, las lagunas de investigación y las tendencias en laliteratura. Se analizaron un total de 67 artículos relacionados con el campo de estudio, publicados entre2010-2020 en las bases de datos de Springer Link, Science Direct, Wiley Online Library, Web of Science yScopus. Los datos fueron procesados utilizando los programas StArt, Excel, IBM SPSS Statistics e Iramuteq.Los resultados presentaron un análisis bibliométrico de los artículos, clasificados en las áreas de Gestión(52,2%), TI (25,4%) y Medicina (22,4%), junto con una tabla de 34 sugerencias para futuras investigaciones.Las tendencias en la literatura abarcaron seis clases de estudio (salud, estudio, servicio, tecnología,paciente y telemedicina), que se subdividieron en nueve temas de investigación (plataforma digital, gestióndel servicio de telemedicina, operación del servicio de telemedicina, percepción del usuario final, oportunidadesde negocio, percepción de los profesionales de la salud, covid-19, regulación y robótica). Un resultadoobservado fue un aumento significativo en el número de publicaciones en el área debido al covid-19.||The aim of this article was to analyze the literature on technological development in telemedicine through bibliometrics, by identifying the state of the art, research gaps, and trends in the literature. The analysis covers a total of 67 articles related to the field of study, published between 2010-2020 in the Springer Link, Science Direct, Wiley Online Library, Web of Science, and Scopus databases. The data was processed using the software StArt, Excel, IBM SPSS Statistics, and Iramuteq. The results presented bibliometric analysis of the articles, classified into the areas of Management (52.2%), IT (25.4%), and Medicine (22.4%), along with a Table of 34 suggestions for future research. Literature trends encompassed six study clusters (health, study, service, technology, patient, and telemedicine), which further subdivided into nine research themes (digital platform, telemedicine service management, telemedicine service operation, end-user perception, business opportunities, healthcare professional perception, covid-19, regulation, and robotics). An observed outcome was a significant increase in the number of publications in the area due to covid-19.
